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Jim Deitch
Director of Design and Construction |
In previous issues of Dreamscapes, we have
described how different departments of Pringle Development have provided
the "Red Carpet Treatment." We focused in on both the salespeople and
the Design Center, along with the Quality Assurance Dept., all of whom
work together to insure the best product and service to the interested
buyer.
For those who decide to build a home in a
Pringle Development, the close contact between builder and buyer
continues. When a signed Notice To Proceed (NTP) is completed, it goes
to the Accounting Dept. in order to set the wheels in motion for the
financial end of the agreement. The notice is then sent to the
Construction Dept., which begins two main functions; the Coordinator
applies for a permit with the Building Dept., and the Estimating Dept.
"builds" the house on paper, establishing blueprints and preparing
purchase orders to obtain material needed for the custom home. Once the
permit is issued, a basic survey is completed, ensuring that the home
will be placed properly on the lot.
During all of these steps, the buyer is kept
informed of these proceedings. The Job Superintendent (Builder) contacts
the new buyer and sets up a pre-start conference to review the
blueprints and verify that everyone agrees on what is to be included in
the new home. The buyer is contacted weekly by the builder and is
informed about how construction is going and what is planned for the
following week.
Prior to the drywall installation, a
"pre-drywall orientation" is arranged so the buyer can inspect the home
room by room. This allows the buyer to see the inner construction of the
walls before the drywall is installed. The buyer is encouraged at all
times to check out their new home as it takes shape, and the weekly
informational calls continue.
Once the drywall texture is sprayed, a
closing date is established with the Accounting Dept., and the buyer
receives that exciting call stating that their home is reaching
completion. At this point, three important events take place. The first
is the Quality Assurance Walk (QAW), in which there is a Management
inspection with the Construction Manager to assure that all aspects of
the plans have been carried out. The second is the Final Orientation,
where the buyer inspects the home room by room, is advised about various
aspects of home maintenance, and is informed as to how to contact
Customer Service if needed. The third is the most exciting event for the
buyer Ð the actual closing, where the keys and the warranty information
are turned over to the buyer.
Jim Deitch, Director of Design &
Construction, oversees all of these steps for each home that is built in
a Pringle community. "The home site is our factory, and we want to help
the buyer through the entire building process so that our product meets
or exceeds expectations," said Jim. "We do not just sell a home, we sell
a lifestyle, and the closing is considered to be a celebration of all of
the efforts so many departments have made to deliver the finished
product."
(A resident who purchased more than one home
in a Pringle Development contributed this article.)
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